| All
items Must
be returned within |
7
days
-
UK orders |
14
days - Rest
of Europe - USA - CANADA - BRAZIL - HONG KONG - MALAYSIA - SINGAPORE
& Rest of World |
| (this
is from the date you received your parcel from us) |
|
|
| REFUNDS |
| |
| Our
Stock Items - |
| Striped
Tights, Legwarmers, Glitter. |
| Eco
Fairy Skirts (not including Custom Made Eco Fairy Skirts) |
| |
| We
do not refund our postage & packaging costs. |
| When we
have received the returned item/s in the same condition as sent, |
| including
the tags still attached, original packaging. A
refund will then be processed to the buyer. |
|
Please
e-mail us to Confirm, prior to posting an item for a refund.
|
|
Important |
Please
ensure that you return parcels within the time stated above, any parcels returned
|
|
after this time will not be eligible for a refund. |
| We can not accept responsibility
for loss, or damage to goods in transit from the customer to us. |
| For your own security
we suggest you return by Recorded or Special Delivery & have proof of delivery |
|
| |
| Gift
Vouchers
- For refunds please contact us via e-mail within 7 days of purchase. |
| Please include with this, the Voucher Gift
Code which you received from us. As we cannot issue a refund without it. |
| |
|
| |
| |
| All items that are
custom made to your specification are non-refundable as these are not
Stock produced items. |
| Each
Tutu & Bustle bought from TuTu-Topia are individually custom made by us
on the request of the customers |
order.
We want to give customers as we do the infinite design options, style choices
and sizes. |
|
These items cannot be
returned - |
Tutu
Skirts - Standard Basic Mini Styles. |
Rainbow,
Striped, Ra-Ra, Hologram, Metallic, Themed, Custom Made Eco Fairy, Bustle,
Exclusive - Collections |
SALE
items - Tutus & Bustles. |
| Our
Fabrics Sold by the metre. |
| |
| Contact
prior to placing an order with us is welcomed |
| |
| For
information regarding canceling your order please see our Payments
& Cancellations |
| |
| Your
rights to return goods are protected under the EU Distance Selling Regulations. |
