| All
items Must
be returned within |
7
days
-
UK orders |
14
days - Rest
of Europe - USA - CANADA - BRAZIL - HONG KONG - MALAYSIA - SINGAPORE
& Rest of World |
| (this
is from the date you received your parcel from us) |
|
|
| REFUNDS |
| |
| |
| Our Stock Items
- |
| |
| |
| We
do not refund our postage & packaging costs. |
| When
we have received the returned item/s in the same condition as sent, |
| including
the tags still attached, original packaging etc. A
refund will then be processed to the buyer. |
| |
Please
e-mail us to Confirm, prior to posting an item for a refund.
|
|
Important |
Please
ensure that you return parcels within the time stated above,
|
| any parcels
returned after this time will not be eligible for a refund. |
| We can not accept responsibility
for loss, or damage to goods in transit from the customer to us. |
| For your own security
we suggest you return by Recorded or Special Delivery & have proof of this |
| |
| |
| |
| All items that are
custom made to your specification are non-refundable as these are not
Stock produced items. |
| Each
Tutu, Bustle and Pettiskirt bought from TuTu-Topia are individually custom
made by us on the request of the customer. |
We
want to give customers as we do the infinite design options, style choices
and sizes. |
|
These items cannot be
returned - |
*
Tutu Skirts - Standard - Basic - Mini Styles |
All of our Collections
(see below) |
*
Rainbow Collection
* Striped Collection
* Ra-Ra Collection
* Hologram Collection
* Metallic Collection
* All Tutus with Additions Added
* Bustle Collection
* Bustle-Tutu Collection
* Butu Collection
* PettiSkirt Collection
* Wedding Collection
* Eco Fairy Skirts
* Topian Clothing |
| *
All SALE items |
|
|
| Contact
prior to placing an order with us is welcomed |
| |
| For
information regarding canceling your order please see our Payments
& Cancellations |
| |
Your
rights to return goods are protected under the EU Distance Selling Regulations.
Not all of our items are Returnable or Refundable, (as
covered by Regulation 13 of the Distance Selling Regulations) |
